Privacy policy
Last Updated: June 2026
At Naiya & Yuls Designs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
By using our website, you agree to the practices described in this policy.
Who We Are
Naiya & Yuls Designs is a handmade jewellery business operating through:
For any privacy-related questions, please contact:
Email: info@nydesigns.co.uk
Information We Collect
When you place an order, contact us, or subscribe to our mailing list, we may collect:
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Name
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Billing address
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Delivery address
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Email address
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Telephone number
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Order details
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Communication preferences
We only collect information necessary to provide our products and services.
Website Usage Information
When you visit our website, certain information may be collected automatically, including:
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Device type
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Browser type
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IP address
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Pages visited
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Time spent on the website
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Referral source
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General geographic location
This information helps us improve our website and customer experience.
How We Use Your Information
We use your information to:
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Process and fulfil orders
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Deliver purchases
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Communicate regarding orders
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Respond to enquiries
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Improve our website and services
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Send marketing communications (only when you have given consent)
We do not sell, rent, or trade your personal information.
Marketing Communications
If you choose to subscribe to our newsletter, we may send:
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Product updates
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New collection launches
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Promotions and special offers
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Business news and announcements
You can unsubscribe at any time using the link provided in our emails.
Cookies
Our website uses cookies to help provide a better browsing experience.
Cookies may be used to:
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Remember preferences
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Improve website performance
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Analyse website traffic
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Support marketing and advertising activities
You can manage cookie preferences through your browser settings or through our website cookie banner.
Analytics
We use website analytics services such as Google Analytics to understand how visitors use our website.
These services collect anonymous information including:
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Pages viewed
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Time spent on the site
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Device information
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General location information
This information helps us improve our website and services.
Advertising and Social Media
We may use advertising tools provided by Meta (Facebook and Instagram) and other platforms.
These tools help us:
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Understand website activity
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Measure advertising performance
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Reach people interested in our products
These providers may collect information according to their own privacy policies.
Payment Processing
Payments are processed securely through trusted third-party payment providers.
We do not store your full payment card details.
How Long We Keep Your Information
We only keep personal information for as long as necessary:
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To fulfil orders
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To comply with legal and tax obligations
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To maintain business records
When information is no longer required, it is securely deleted.
Your Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion of your information
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Restrict processing
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Object to processing
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Withdraw consent for marketing communications
To exercise any of these rights, please contact:
Complaints
If you are unhappy with how your information has been handled, you may contact:
Information Commissioner's Office (ICO)
Website: www.ico.org.uk
Telephone: 0303 123 1113
Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page and become effective immediately upon publication.
Thank you for trusting Naiya & Yuls Designs.